Sclera FAQ

Here is a list of common questions about sclera contacts that our customers have asked us over the years.

If you have a question that is not listed here, feel free to contact us or email contact@scleraxl.com

 

Shipping & Taxes:

 

What countries do you ship to?

We ship worldwide. Please contact us through contact@scleraxl.com if your country is not listed at the checkout.

How much is shipping?

Shipping is always free.

How long will it take to ship my lenses?

Your lenses will be shipped the same business day if ordered before 7 PM CET (=1 PM EST)

How long will it take for my lenses to arrive?

That depends on your location. Please take a look at our shipping information page for shipping times to our most common destinations.

Does the price include taxes?

For customers outside the EU we do not charge VAT or other taxes. It is possible that you may have to pay import taxes in your own country. For customers inside the EU VAT is added at checkout (21%). 

 

Wear & Care:

 

Will it change my vision?

You may experience mild tunnel–vision, but this will have little effect on your daily affairs. Driving with sclera contacts in is not recommended though as your peripheral vision will not be as good.

Do I need a prescription?

No, you do not need a prescription. However, we still encourage you to visit an eye care practicioner.

Can I order lenses with power or a prescription?

Unfortunately we currently only sell plano (zero power) lenses. We are working on adding prescription lenses to our store. Once we are able to offer these we will communicate it through our website and newsletter.

How long can I wear my sclera lenses?

You can wear your sclera lenses for 4 to 6 hours at a time, as they are made for occasional and not daily wearing.

Does wearing sclera contacts hurt?

No, our sclera lenses are safe and comfortable. However, if you are new to wearing contact lenses it may take some time to get used to them. If you are in discomfort or pain, remove your contact lenses and contact an eye care professional.

Can I share my sclera lenses with someone else?

No, you should never share your contact lenses with anyone else. This can cause serious eye problems.

Can I sleep with my lenses in?

No, you should never sleep with your sclera lenses in. This can cause your eyes to dry out, especially when wearing sclera contacts as they cover more of

How long will my lenses last?

It depends on how often you wear your lenses and how well you take care of them. With occasional use your sclera contacts will last for up to a year.

Do I need a special lens case?

Every pair of scleras you order will include a free suitable lens case.

What contact lens solution should I use?

You can use any contact lens solution that is suitable for soft contact lenses.

 

Misc. Questions:

 

Why are your sclera lenses so cheap?

Because we only sell sclera lenses without prescription and our lenses are machine-made. This not only lowers the cost, but it also increases the quality of the lenses and ensures that the design of your lens is perfect.

Can I order a custom design?

We currently cannot process custom designs. Feel free to email us through contact@scleraxl.com with your suggestions and we will pass them on to our manufacturer, but we cannot promise it will be added to our current designs.

What is your return policy?

Our return policy.

Can I buy from you wholesale?

Yes, please email us through contact@scleraxl.com and we will give you a quote. Our minimum wholesale order quantity is just 5 pairs!

Do you sponsor people/events?

Yes we do. Feel free to contact us if you own a popular website, have a large social media following or have an upcoming photoshoot/event that will be published. We can provide a free pair (or multiple pairs in rare cases) in exchange for promotion. Just send us an email through contact@scleraxl.com. Please note that we cannot accept every sponsoring request.

Can I ask you another question?

Of course! Feel free to ask your questions by sending an email to contact@scleraxl.com

Why Us?

Free worldwide priority shipping with tracking for every order.

For your safety only CE certified materials are used for our sclera lenses. The production facility is also ISO 9001 certified.

Safe shopping with secure payments provided by PayPal or Stripe and encryption by RapidSSL.

Sclera contacts you can afford. Prices start at just $79 for a pair!